Getting Reviews Has Never Been Easier!
Step #1. Ask for a Review!
Everybody always says, “Yes,” but less than 1% actually follow through and complete the review. Unfortunately the people that do are often your unhappiest customers.
Step #2. Enter your customer’s information
With our easy to use interface, simply input the customer’s Name, Email and/or Cell Phone Number. Click enter and it will generate a text message to their phone and a email to their inbox.
Step #3. Customer gets a text message
Your client will receive a text message with a custom link that will go to your business’ review sites.
Step #4. Customer responds to a simple question
We ask your customer if they would recommend you. The genius of Review By Text is what happens if they say “No!”
If your customer responds “No.”
If your customer responds “Yes!”
Unhappy clients are taken to our internal review page!
Clients can provide input that the business may use to identify problems and make improvements. These bad reviews are never published! They only exist on your custom Review by Text dashboard.
Happy customers can instantly give you a review
Depending on the type of phone the customer owns, they are given the opportunity to complete a review! These reviews are instantly published for all to see.